Crafted Memories Legal Disclaimer

Service Information and Accuracy

We make every effort to provide accurate service descriptions, pricing, and product details; however, availability and turnaround times may vary depending on project complexity, customer requirements, printing partners, and shipping conditions. We reserve the right to modify pricing, service offerings, and turnaround times without prior notice.

Limitation of Liability

Crafted Memories Photo Albums LLC is not responsible for:

• Loss or damage to customer-submitted digital files during transmission or processing
• Printing or color variations inherent to different print labs and printing processes
• Delays caused by shipping carriers, supply chain issues, or circumstances beyond our reasonable control
• Customer-provided images that are low-quality, corrupted, or copyright-restricted
• Damage occurring during shipping (which may be claimed through the carrier)
• Damage occurring after delivery to the customer
• Any indirect, incidental, consequential, or special damages, including but not limited to lost profits, lost data, or sentimental value

File Retention and Customer Responsibility

We do not retain customer files after project completion unless specifically requested in writing for a defined period.

Image Quality and Printing

We will assess image quality during the design process and notify customers of potential issues with source file resolution or quality. However, final print quality depends on the resolution and quality of customer-provided files. Customer approval of digital proofs releases us from liability for errors, quality issues, or design elements in final printed products.

Copyright and Content Responsibility

By using this website and placing an order, you acknowledge that you are submitting your own images or have full rights, licenses, and permissions to use them for the intended purpose. The Company is not liable for copyright violations, privacy violations, or any legal claims arising from customer-provided content. This applies to photos submitted by any method, including our Photo Upload page. See our Copyright & Photo Rights Policy for ownership, permission, and content standards.

Intellectual Property

All designs, layouts, custom album templates, and creative work produced by Crafted Memories Photo Albums LLC remain the intellectual property of the Company unless otherwise agreed in writing through a separate contract or license agreement.

Limited Warranty

We guarantee that albums will be free from manufacturing defects (such as binding failures, printing errors, or material defects) at the time of shipment. Any manufacturing defect claims must be reported within 14 days of receipt with photographic evidence. This warranty does not cover:

• Damage during shipping (claim through carrier)
• Damage after delivery
• Normal wear and tear
• Misuse or improper handling
• Issues resulting from low-quality source images

Third-Party Services

We use third-party printing partners and shipping carriers to fulfill orders. While we carefully select our partners, we are not liable for their actions, delays, or errors beyond our reasonable control. We will work with customers to resolve issues arising from third-party service providers.

Portfolio and Marketing Use

We may request permission to feature completed projects in our portfolio, website, social media, and marketing materials. Customer consent will be obtained through our Photo & Album Usage Release Form before any public display of work containing identifiable people or private content.

Shipping

We ship nationwide within the United States. Shipping times and costs vary by location, carrier, and service level selected. We are not responsible for delays caused by weather, carrier issues, customs (if applicable), or incorrect addresses provided by customers. Applicable state and local taxes will be added at checkout where required.

Business Services

For photographers, studios, or commercial clients, separate terms may apply as outlined in our Photographer Partnership Agreement or custom service contracts negotiated on a case-by-case basis.

Dispute Resolution and Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes, claims, or legal actions arising from our services or this website shall be resolved in the state or federal courts located in Bell County, Texas.

Alternatively, disputes may be resolved through binding arbitration under the Texas Arbitration Act or the rules of the American Arbitration Association, at the Company's discretion, except for small claims court matters under $10,000.

Changes to This Disclaimer

We reserve the right to update or modify this Legal Disclaimer at any time without prior notice. The "Last Updated" date at the top of this page indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about this Legal Disclaimer, please contact us at: